What is ProctorU?

ProctorU is a live online proctoring service available 24/7 that allows students to take exams from anywhere using a webcam and Internet connection. This service uses live proctors who monitor exams by observing the the student (via webcam) and their computer screen in real time.
  • Exams are administered in Canvas or SofTest/ExamSoft. Before your exam, confirm with your instructor which service the exam will be in.
  • If are taking your exam with SofTest, make sure that it is installed on your computer, and that you understand how it works prior to the exam date.
  • Please watch the videos and read the information below if you are planning on using ProctorU.

how proctoru works

Watch the video below to understand how online proctoring works at ProctorU.

Technical requirements

In order to be successfully proctored by ProctorU, you will need the following:

  1. A PC or Mac that meets the minimum technical requirements. (Tablets and Chromebooks are not supported) Click here for more information
  1. A Web Camera
  1. A microphone (Some Web Cameras have built-in microphones) Be sure to test your microphone prior to utilizing ProctorU’s services.
  1. A wired internet connection of at least 1.5Mbps download and 1Mbps upload. Wireless connections are not recommended as they may be unstable.
  1. One of the following compatible web browsers: (Click links below to download)
  1. The following plugins for your web camera:
Please use an Ethernet/wired connection cable to reduce the chances of being disconnected during the exam. We strongly suggest not using a wireless connection as they are not as stable.


Follow the steps below before you take a test with ProctorU.

1. Perform a system check by clicking here.

ProctorU - Test It Out.png

2. Visit and click the blue “Login” button located in the top-right corner of the main page.

3. Schedule the exam date and time.

Base Pricing*

30 Minutes or Less


31-60 Minutes


61-120 Minutes


121-180 Minutes


181 Minutes or More


*A $5 surcharge will be applied for exams scheduled less than 72 hours in advance.

4. Submit payment. (Be sure to have a valid credit card available.)
5. Sign Proctor Agreement.
You MUST first download and install SofTest (see How to Download SofTest for a ProctorU Exam using ExamSoft below).

Testing Day

  1. Visit and log in using your username and password
  2. Once logged in, select the “Schedules” link.
  3. Search for the scheduled exam and click the link to be connected with the proctor.
  4. Follow the directions of the proctor to begin the test.

Students should be prepared to provide the following for testing with ProctorU:

How to download softest for a proctoru exam

  1. Visit and log in to the section titled “Exam Takers” with your ExamSoft username and password.
    • If you’ve forgotten your username and password, click the “Lost UT ID or Password?” link in order to retrieve it.
  1. Once logged into the “Exam Taker” section, click on the “SofTest” tab at the top of the page.
  1. Follow step 1 in order to verify that your PC or Mac meets the minimum requirements
    • If your system meets the requirements, click the “Download button” under section 2 “Install & Register SofTest”
  1. View the Panopto recording for “Taking an Exam” in ExamSoft by clicking here.

Technical Support