Off-Campus Testing ProctorU

What is ProctorU?

ProctorU is a live online proctoring service available 24/7 that allows students to take exams from anywhere using a webcam and Internet connection. This service uses live proctors who monitor exams by observing the the student (via webcam) and his/her computer screen in real time.
  • Exams are administered in Canvas, however, before your exam, confirm with your instructor which service the exam will be in.
  • Please watch the videos and read the information below if you are planning on using ProctorU.

Online Proctoring: how it works

Technical requirements

In order to be successfully proctored by ProctorU, you will need the following:

  1. A PC or Mac that meets the minimum technical requirements. (Tablets are not supported) Click here for more information
  1. A Web Camera
  1. A microphone (Some Web Cameras have built-in microphones) Be sure to test your microphone prior to utilizing ProctorU’s services.
  1. One of the following compatible web browsers: (Click links below to download)
  1. The following plugins for your web camera:
Please use an Ethernet/wired connection cable to reduce the chances of being disconnected during the exam. We strongly suggest not using a wireless connection as they are not as stable.


Follow the steps below before you take a test with ProctorU.

  1. Perform a system check by clicking here.
      • You will receive a summary report of their system resources. See image below.
      • If there is a failure, you will need to have the failure corrected before moving forward.

    ProctorU - Test It Out.png

  2. Visit and click the blue “Login” button located in the top-right corner of the main page.
      • If you've already registered with ProctorU, simply sign in with your credentials.
      • If not, create an account by clicking the New user? Sign up here link and fill in the requisite information
      • Be sure to use a valid e-mail address and phone number where you can be reached while taking an exam.
  3. Schedule the exam date and time.
      • When registering it’s best to schedule your exam in advance as it greatly affects the price of the exam, also, select a time as close to the designated exam time as possible. For example: If your instructor suggests an 8:30am exam and there are no 8:30am slots open, then register for 8:40am or the next available time closest to the exam time. If you do not see a time slot open, check back later. Please be aware that your exam time might take place earlier than the on-site exam.

    Base Pricing*

    As of Novemeber 1, 2017

    30 Minutes or Less


    31-60 Minutes


    61-120 Minutes


    121-180 Minutes


    181 Minutes or More


    *A $5 surcharge will be applied for exams scheduled less than 72 hours in advance.

  4. Submit payment. (Be sure to have a valid credit card available.)
  5. Sign Proctor Agreement.

Testing Day

If the above video does not load, click the following link to open the recording in a new window: ProctorU Pre-Exam Checklist

  1. Visit and log in using your username and password
  2. Once logged in, select the “Schedules” link.
  3. Search for the scheduled exam and click the link to be connected with the proctor.
  4. Follow the directions of the proctor to begin the test.

Students should be prepared to provide the following for testing with ProctorU:

If you lose connection to your exam session, conctact ProctorU's support group at 855-772-8678 or